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  • CCP Customer Service Admin Site and Script

    Admin Site: https://platform.convenientcareplus.com/ Customer Service Script:...

  • CCP Program Overview

    Convenient Care Plus provides a necessary solution to a problem that more and more Americans face each day: accessing quality, affordable healthcare. o Convenient Care Plus membership removes the financial burden of high healthcare costs and, with several options to choose from, there is a plan to fit the needs of all...

  • CCP Member Portal

    Updated 3.16.20 https://platform.convenientcareplus.com/ 08.24.2022-Member ID The Member ID that we want to provide our members is as follows: Members three initials followed by their phone number. So, as am example, my name is Kelly Edward Foley and my phone number is 712-790-2446 so...

  • How to Answer the Phone/Transferring Calls

    Answering the call: “Good (morning, afternoon, evening), thank you for calling Convenient Care Plus. My name is _______, and who do I have the pleasure of speaking with today?” Closing the call: ...

  • Convienent Care Plus FAQs

    Script FAQs How do I access my benefits? You access your benefits by simply calling member services at 877-900-8701. Is there a limit to the number of times I can talk to a provider in any given month? Your convenient care plus membership allows 24/7 unlimited access to a healthcare provider for basic illnesses such as cold, and flu, infections, pink eye, sore...

  • Clinic Visits

    9.17.2024 CCP Does not have any agreements or special arrangements with the clinics on their list. When contacting a clinic, follow the steps below: • Confirm the clinic is open • Confirm the clinic is accepting walk-in patients • Confirm clinics hours of operation • Inform the clinic we are directing one of our members to their clinic as a "Self-pay" patient and that our member has a membership benefit of $150 per clinic visit • ...


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