4.16.25
Combined Clubs
We are doing a price increase for about 700 current Road & Travel, Link2Wellness and Dental Protector members. The increase for each is below, the monthly cost is going to be increased $1 extra a month.
Ø Road & Travel: $12.99 to $13.99
Ø Link2Wellness: $12.95 to $13.95
Ø Dental Protector: $11.95 to $12.95
These members will receive an email letting them know of the...
.Billing Descriptor
· The Checking account billing descriptor that will appear on a customer’s checking account statement is COMBINED $AVE800 8820621 or may appear as $AVE800 8820621 COMBINED depending on how the individual bank chooses to display the descriptor. The Credit Card billing descriptors start with UMG*<Program Name Toll-free #>.
Locating a Member
· If you are unable to locate a membership for a...
Dental Protector
Dental Protector Helpful Website Links for Members
· How to search for a Dental provider: www.searchaprovider.com
· Hearing Discount Provider: www.amplifonusa.com
· Vision Discount Provider: www.careington.com/eyem
· ...
Who is covered under my membership?
Link2Wellness/Link2Wellness Plus/Road & Travel/Buyer’s Edge
Your Member benefits apply to you and your immediate family members residing with you at your registered address.
Dental
Dental covers all of your family members who live in your household, or family members outside your household who depend on your financial support, such as students in college are...
.Refer-A-Friend and Refer-An-Agent Calls
· Handle customer or agent referrals. We are Combined Insurance when a customer calls, it is important to be polite, patient, listen carefully to the customer and ensure the customer has a positive experience.
· Follow the Script – Greeting: Thank you for calling Combined Insurance Refer-an-Agent or Combined Insurance Refer-a-Friend, my name is (CSR Name) How may I help you?
· ...
We have a new Combined Club offered through Combined Connections called United Vision Plan. We will be assisting with benefit questions, billing questions and cancellations (attempt a soft save). If a member needs help with the UVP website, their password, or their eyewear order, direct the member to UVP at 1-844-244-1184 or email info@UnitedVisionPlan.com.
· Cost-$1.00 for the first 30 days, then $5.95 each...
