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Best Rewards How to answer the Customer line

Customer Line Phone Number: (888) 266-1799
Opening:
"Thank you for calling the Best Rewards Customer Line. My Name is . May I have your LC# please?"
Account lookup:
*If customer does not have LC # ready, you can look the customer up with any of the following:
1. Telephone number
2. Email address
3. First and Last name
*If you can't locate the account, create a ticket
Account Validation:
Name, mailing address, and telephone # (*email not required.)
Closing:
"Thank you for calling the Best Rewards Customer Line. And don't forget to visit us online at doitbest.com. Have a nice day (evening)!"
Spanish Opening:
"Gracias por llamar a la línea Best Rewards. Mi Nombre es . Por favor deme el número de su tarjeta Best Rewards.
If customer does not have LC #,
"¿Cual es su Nombre y Apellido?"
Spanish Closing:
¿Puedo ayudarle en algo más?
"Gracias por llamar a la línea Best Rewards. Recuerde de visitar nuestro sitio web doitbest.com"
Opening:
"Thank you for calling the Best Rewards Customer Line. My Name is . May I have your LC# please?"
Account lookup:
*If customer does not have LC # ready, you can look the customer up with any of the following:
1. Telephone number
2. Email address
3. First and Last name
*If you can't locate the account, create a ticket
Account Validation:
Name, mailing address, and telephone # (*email not required.)
Closing:
"Thank you for calling the Best Rewards Customer Line. And don't forget to visit us online at doitbest.com. Have a nice day (evening)!"
Spanish Opening:
"Gracias por llamar a la línea Best Rewards. Mi Nombre es . Por favor deme el número de su tarjeta Best Rewards.
If customer does not have LC #,
"¿Cual es su Nombre y Apellido?"
Spanish Closing:
¿Puedo ayudarle en algo más?
"Gracias por llamar a la línea Best Rewards. Recuerde de visitar nuestro sitio web doitbest.com"