Knowledge base » Other » FIS - Skip the Pin formerly known as Sign&Earn - Hot Topics
FIS - Skip the Pin formerly known as Sign&Earn - Hot Topics

Update 4.24.25
The Premium Bag Toiletry Kit does not contain any items, this item is only a toiletry bag. If a customer calls stating they received an empty bag, let them know the items in the picture are not included.
9/7/2023
There is a substitution for item C7255 for Skip the Pin’s 1000 level portable OXO reusable straws. It’s 5B Item C7268 OXO 4 piece reusable straw and brush set with case.
3/29/2023
They are substituting the 1500 level cooler for 2A – Item C7264 Golds Gym 3-Pack Loop Band Kit.
Update 1.14.2022
The name of the program changed to Skip the Pin. When answering the call, the program should be addressed as 'Skip the Pin formerly known as Sign&Earn'
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Update 7.14.2021
Item V1384 $20 TGI Friday's Gift Card is no longer available. The new item is V1870 $20 Chipotle Gift Card.
****Update 1-22-2019 - A fulfillment issue was identified that caused delays in orders submitted between Oct 20,2018 through Jan 17, 2019. The solution has been put in place. Please do not open a new ticket for any unshipped order still pending if the order was placed within this time period until after March 1st. This will allow sufficient time for the warehouse to clean up the back log. Please apologize for the delay and advise that it may be another 4-6 weeks from 1-21-2019 to receive their item(s), but assure them that the order has been submitted and is processing.