12.06.2022
Visa Gift Card Redemption
All Visa gift cards are sent to the members with a sticker on them that says, “activation required”.
If any member calls stating that they can’t use their Visa card please tell them they must activate the card and the instructions are on the sticker, (see below).
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UMG Club's programs are all located in Member IQ, regardless of the client.
Enrollments
Inbound Telemarketing (IBTM or I/B TM)
Customer Service Centers
Post Sale Transactions
Catalog Orders
As seen on TV Products
“When you placed an order over the phone, you were offered our membership program.”
Outbound Telemarketing (OBTM or O/B TM)
Outbound Calls (Typically, only for Combined Insurance customers)
Done in partnership with clients
“You...
Program Overview
CorSelect is a membership program, offered to CorTrust Credit Card Customers.
Benefits:
· Car Rental Discounts
· Hotel Discounts
· Everyday Values
*Magazine Subscriptions
*Grocery Savings
*SmartPhone Protection
*Telemedicine
Cost of the Program
· $4.95 or $5.95 per month
· Old members were billed $4.95, but the price has increased for new members to $5.95
· Members are billed to their CorTrust Credit Card
· Billing is done on the CorTrust end and...
Answering the phone:
"Thank you for calling Guard Street, my name is _____, how may I help you?”
Closing:
"Thank you for calling (name of program), have a nice day"
Guard Street Consumer Site
https://guardstreet.com
Guard Street Program Overview
Offer protection kits with tools designed to proactively and securely lock your data and private information so cybercriminals, hackers, fraudsters and big data marketers can’t track you.
We also offer ID theft...