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FIS - Fast Track - Status Codes

The following Status codes are used in the FastTrack Rewards Program
*If a cardholder is trying to redeem and their account is listed as suspended. They will not be able to redeem even if the account says they are eligible for a reward. Please submit a ticket to the account specialist to investigat
System Description | Additional Explanation |
A | Active and mailable member |
S | Suspended, Ineligible |
*If a cardholder is trying to redeem and their account is listed as suspended. They will not be able to redeem even if the account says they are eligible for a reward. Please submit a ticket to the account specialist to investigat