FIS - Fast Track - Status Codes   print

The following Status codes are used in the FastTrack Rewards Program
System Description
Additional Explanation
A
Active and mailable member
S
Suspended, Ineligible

*If a cardholder is trying to redeem and their account is listed as suspended. They will not be able to redeem even if the account says they are eligible for a reward. Please submit a ticket to the account specialist to investigat